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Meet:Leland Jackson

Photo of Leland Jackson

Reliability Engineer -- Safety and Mission Assurance, Maintainability Group
International Space Station
NASA Johnson Space Center

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Who I Am and What I Do
I am a reliability engineer with the International Space Station (ISS) Safety and Mission Assurance (S&MA), Maintainability Group. I work for a contractor, Science Applications International Corporation (SAIC), but represent NASA in the ISS community. I review the performance of product developers in meeting the maintenance requirements for the ISS. This includes local vendors, such as Boeing, and the International Partners, in particular the Russian Space Agency, Canadian Space Agency, and NASA. I am specifically responsible for the ISS Qualitative and Quantitative Maintainability Requirements.

I also had another title as ISS Lessons Learned Coordinator. Lessons Learned are concepts and ideas that were developed on the ISS program and will assist in the engineering and operation of the ISS and/or future programs. My particular job duty was to publish acceptable lessons and distribute them to the ISS community for incorporation. My part in that project has just about come to an end.

Pros and Cons of Working at NASA
Pros: Definitely the awesome privilege to work on a project of the International Space Station's magnitude, which is not only bigger than one's self, but also bigger than one country. Working daily with people who are considered the best in the world at what they do. Negotiating agreements with foreign space agencies is also incredible because that type of work helps you to understand that people come from all over, but, in general, are not much different from you.

Cons: Long work days and many months of work that go by before seeing anything tangible. I worked on the ISS for almost two years before the first flight. It's amazing that some people worked on the project for as much as fifteen years prior to the first flight. This is common in the space program, and it just requires much patience and understanding that all the work will result in something to be proud of.

Education
I went to Texas A&M and earned an industrial engineering degree, graduating December 1996. I interviewed with one company after college and got the job I sought for fifteen years. Before working for NASA, I worked while in school for the Texas Transportation Institute, designing roads that were safer for weary drivers.

Preparation for Career
As a kid, I played with Legos®, and that helps to show how small parts go together to make large machines as well as inspire imagination. I built many models including functioning models of rockets that could launch and a remote control airplane.

As for books, I read many nonfiction books about military vehicles. That might sound unusual, but, by far, the military has utilized more of the newest engineering innovations than any other industry.

I think computers helped even more than books in preparing me for this field. From the available research on the Internet to even playing games that challenge the mind to think about innovative ways to surpass an obstacle, computers have helped in honing my skills that allow me to work in this field.

Beyond toys, books, and computers, the greatest activities that encouraged my pursuit of this career were my school lessons. Math is so much fun, especially when you are calculating the energy it requires to put a shuttle in orbit; and English is a challenge, when every word can change the entire meaning of a requirement.

To Prepare for a Career in this Field
First of all, it is very hard to get a job in engineering or the space industry without a college degree. To get a degree requires completing high school and making good grades to get into college. All that requires is a few, sometimes one but rarely more than three, hours a day of extra study outside of school. I have never met a person who did not get into college if they did the above, and I never saw a person in college who did not do the above. If particularly interested in engineering, I suggest study of the sciences (chemistry, biology, and physics) and math. However, every course is very important including art (after all, most engineers make drawings for a living). In fact, I played in a school band from 6th grade all the way through high school and four years of college. I think the challenge of working with so many other people to put on a good show is just as important as knowing how to solve for heat loss using the laws of thermodynamics.

The biggest preparation is learning to be patient. I was 23 when I finally completed all my studies necessary for my career. That's eighteen years of nonstop going to school. On top of that, I have another eighteen years, or more, before I see the final completion of the ISS mission (from launch to deorbit). If all goes well, at that time NASA will begin the Lunar Mars mission. Each one of the crewed spaceflights will last three and a half years! My point is, in this field, discovering that you were successful in completing the goals you set out to accomplish may take a long time to realize. If you do not have patience then you will never be around long enough to be successful at NASA.

Both of my parents were critical in supporting me, but I have to give additional credit to my father in my professional success. He is an amazing engineer, whose professionalism posed as an excellent role model to follow. Without that example to follow, I would never have understood the importance that engineering had in society and would never have felt it worth my efforts. That would have led to me being a lawyer.

Beyond the role model, my father also gave me my initial orientation into what the space program is all about and laid the foundation for the principles for which I think we should endeavor to go into space. These principles are important to my job and me. Most people have the instinct to do what they can to better society, and because of conviction, they do what they can to aid and achieve that effort. I learned from my father what the space program really had to offer society, and, from there, the ethics instilled into me by both of my parents persuaded me to aid and achieve that effort.

Growing Up
In elementary school, I wanted to be a fireman. The idea of saving lives and fighting fires seemed far more appealing than chasing bank robbers or even worse, flying from point A to point B. However, things changed when my father brought home our first computer during my 4th grade year. Today, my pocket calculator is more powerful than that original Apple II, but that first computer was purchased to run a special program my father obtained. You see, my father flew for the Air Force, and he knew a friend that worked at NASA. This particular friend helped write the software that NASA used to track the Space Shuttle. Contrary to popular belief, this software is fairly simple, and it ran on that Apple II just fine. I still remember the first time we tracked the shuttle and watched the little icon zip from the Atlantic Ocean to the Australian continent in the time it took us to finish dinner that night.

After that, I was hooked on space. I built rockets out of my Lego® set and read books on astronauts and their spacecraft. I watched movies like "The Right Stuff" to understand how we got to the Moon and others like "Star Trek" to imagine where else we could go. But nothing prepared me more than listening to my father talk about his fellow co-pilots, some of who were astronauts themselves. Those men not only flew the most impressive jet fighters in the world, but they also flew the only vehicle that has ever been to space and back more than once. That's important for what I hope to see in my lifetime; the ability for an average person to see our planet with their own eyes from beyond our atmosphere. Why this goal? I could never answer that simply, but go look at a globe for awhile, and after you spin it around a few times, think about how simple what you see is; but then think about how much life that simple globe represents.

When I was 8 years old, the U.S. launched the shuttle for the first time; that was vital to establishing easy access to space. I still remember building a Lego® space shuttle for show-n-tell. This fascination lead to a decision to get an engineering degree, and it's important to note; I also attempted to become an Air Force pilot (completed four years of ROTC), but soon learned I lacked the eye sight to qualify for that (and to become an astronaut).

My Family
I have already mentioned my father. He was born in Texas, but it took him awhile to finally end up in Houston. However, my mom's family has lived in Houston for over a century, with a few city streets and a couple of schools bearing her family name. Even in a city of millions, I do not have to go far to find a member of my family. So when I call Houston my hometown it really means a lot more to me than a place I was born in and now live. That Houston family grew a bit bigger recently, as my sister, D'Anne, made me an uncle with the birth of her son, Connor. My sister works for an engineering firm, Brown and Root. That's the same place my father worked. My sister's husband, Wes, works for another important government agency that deals with flight, the Federal Aviation Administration, FAA.

Our family will continue to grow a little bit bigger. In April 2000, I married a wonderful woman, Chandra. She brings to my family two amazing young girls, Chasity and Chelsey, both 8 years old. That means I have to learn how to be a husband and a father now, and that's really exciting. Chandra is a nurse at Texas Children's Hospital. She helps to save lives. To me that's more amazing than being able to step foot on the moon.

Our busy lives keep us apart most of the time so we take advantage of moments together. We have been focused on our wedding and starting a home together. I can tell you planning a wedding is no easy task, but I promise you that activity is the best for really understanding the lasting impact your family and friends have on you. I have never been so attentive and close to my loved ones as I am now; and, as such, I am getting lots of help in getting things done right. However, none of it would be worthwhile if we did not get the occasional moment to enjoy some pizza, watch a movie, and play a game or two together. There is nothing I do professionally that's more important than the moments I spend with my family.

Future Plans and Goals
It is difficult to ascertain my future goals, because for so many of my years just getting here was the future I dreamed. So now that I am here, what can I do to be helpful and where can I do that best. Staying here is important to me. I enjoy this industry and do not wish to leave it. However, that's not to say I do not wish to further my education by going back to school or taking a leave from this industry to build my skills elsewhere.

My goal is to see the space station as a success and also enjoy the new opportunity given to me. This new opportunity is Lunar Mars, the next step for manned space exploration. Participating in the International Space Station is a real privilege, but I came into the program at such a late date. It's great to get into a program at the very beginning and having the challenge of making the right decisions now that will affect the program during its lifetime. That's an enormous task, but the rewards are well worth it.

Words of Wisdom
I love my job now. It's wonderful to tell people what you do for a living and have them respond with "wow". It's also nice to have a flexible work schedule that allows me to put my family and friends before my career. Some people do not realize that over a quarter of your life will be spent at your job. Those that know that do not take the next step and realize that it's in their best interest to get a job they completely enjoy. If you read this and then never talk to me or consider space again then at least consider the following: Get a job in a career that you love. I did, and I am amazed at how many people I know who did not do the same.

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